When you own a small business, you need to be sure that every purchase you make is worthwhile, and not a waste of money. You also want to provide the best possible service to customers, in order to earn their loyalty and keep bringing them back. This is especially true for the customer service industry, such as doctor and veterinarian practices, beauty and tanning salons, and spas, to name a few. Managing your customers well is essential to a small business. Customer Resource Management (CRM) software from Client Magic is able to ensure that your business is run efficiently and professionally, with their range of packages that feature scheduling, invoicing, inventory control, reporting and client tracking and marketing.

Client Magic’s range of software starts with a single user package, then has packages for 2, 5, 10 and 25 users, through to an unlimited number of users with 5 networked servers. They are therefore geared to meet the needs of any large or small business. CRM software is able to effectively keep track of your clients, using an intuitive scheduler, as well as a client tracking feature. The reporting feature allows you to access pertinent information on your clients, such as how often they have visited within a specified period of time. This software is also able to keep track of customers’ birthdays, prompting you to send cards – that extra touch that is bound to keep them coming back.

Another feature offered by Client Magic that allows you to keep track of your customers is a gift card, which can also be used as a reward card. These can be personalized for your business, with your name and logo on, or one of Client Magic’s designers could design something for you. Gift cards have been proven to increase loyalty of customers, which ultimately adds to your bottom line. The gift cards integrate seamlessly into the Client Magic small business CRM software, allowing easy use.

Client Magic is a well-established company that started in 1990. The CEO of the company has experience in web design and management dating from 1980, so brings a large amount of expertise to the business. Their head office is based in California, but they have offices in Florida, as well as Australia and Europe. This international experience has left their technicians with a vast knowledge of different systems and they are well qualified to assist you in setting up a hardware and software system customized to meet your specific needs in your large or small business. CRM software is vital in today’s climate, where customer service makes all the difference.

Client Magic also offers a range of accessories, such as bar code scanners, magnetic credit card readers and debit card pin pads, providing everything that you need for your spa, beauty or tanning salon or doctor’s rooms. When you are next looking for a large or small business CRM software and hardware package that will suit your needs and your pocket, look no further than Client Magic (www.clientmagic.net).