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White Paper
Maximize your Marketing
Being in business for oneself
is a challenging endeavor. Too many of us go it alone when we really don’t have
to. You can maximize your marketing time – and dollars – by working
cooperatively with other businesses in your area.
There are three steps to
this process:
1. Identify who your potential members are
2. Identify who else in your
area serves a similar clientele
3. Identify complimentary
businesses and services that can aid in exposure to new members
Step 1
Think about who your
members might come from and why they would come to your church. Is your clientele part of a
distinct demographic group: elderly, teens, working moms, stay-at-home moms? Are
they part of a distinct economic group: do they have a lot of disposable income
or a little disposable income? Do they feel that a trip to worship is a luxury
or a necessity? Lastly, consider whether they are part of a distinct geographic
group: is your church downtown and therefore your clientele is mostly from the
inner city. Or is your church in a rural town with a mix of clientele?
Step
2
Once you undertake this
simple analysis of your customers, you’re ready to look for other organizations in
your area that serve the same group. You may find a other organizations that
service the needy, or help in their support as service clubs like Rotary.
Why do you want to identify
other businesses with the same type of customer? Because their customers
are your customers. How many distinct customers do you estimate you have?
Five hundred? Twelve hundred? How many do you think the dry cleaner has? The
natural food store? If 10% of their customers started to frequent your church,
that would be quite an increase in business wouldn’t it?
Step 3
Once you’ve identified
complementary businesses, approach them with the idea of marketing together.
Why? It’s cheaper and it gives you exposure to customers who might not have
normally considered you. There are a few ways that you can market
together. You might put a flyer or coupon on each other’s counter offering
special deals or an invitation to an event, as % K Run Sponsored by St. Jude
church, and ABC Dry cleaning. When a member ask about
the coupon and your Alternative Medical business, the Optomistrist will enthusiastically tell them where
you are located and why he is proud to be associated with you. A personal
endorsement or recommendation is by far the best way to attract new clients.
Even though you prompted the conversation with your coupon, the positive
word-of-mouth the dry cleaner shares with his customer is an endorsement of your
services.
Another way to market
together would be to do a joint mailing. You can put up to four sheets of paper
in an envelope before the postage price goes up. If you gather four similar
business people together and share your customer lists, you can inexpensively do
four mailings a year to not only your customers, but to your cooperating
business partner’s customers as well. If each of you assumed the cost of
assembling and paying the postage one time per year it wouldn’t be an
overwhelming or expensive task. Similarly, you might do a joint newsletter and
share the cost of printing. This would save you quite a bit of money and would
increase the chance of your newsletter being read because there would be a
wealth of information and advice.
Lastly, you may offer a free
product from your cooperating business partner to your customers for
utilizing your services a certain number of times. For instance, every third
haircut “earns” your customer a free dry-cleaning. You would actually pay the
cost of the dry cleaning (which, hopefully, your cooperating business partner
will give you a price break on). Likewise, the dry cleaner might offer a free
haircut for every 5th
suit that is dry
cleaned. At the end of each week or each month, you would tally up the coupons
you received from his customers and submit them with a bill for the cost of the
haircuts. He, similarly, would submit a bill to you for the cost of the dry
cleaning coupons you issued. Neither of you should owe the other very much money
because in all likelihood the two bills will “wash,” or cancel each other out.
The benefits of this last marketing tactic are twofold: 1) you increase the
frequency of seeing your customers because when people are “earning”
something they are more serious and diligent about making and keeping
appointments, and 2) you attract and grow a new group of customers from the
referrals of your marketing partner(s).
The ideas offered in this
article should get your creative juices flowing. Don’t limit your marketing
ideas to your customers alone – think about who else’s customers one day might
be yours – and go after them today. Good Marketing!
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